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Customer Support is our Priority

Ensuring you get the best results and productivity from your investment.
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With an experienced and fully certified team of engineers we take your 3D printers technical support very seriously. Ensuring you get the best results and productivity from your investment.
1 Hour Phone Support

1 Hour Phone Support. Same Day Service Support

Objective3D provides same-day support via phone with a guaranteed response time of 1 hour on any working day. All your support needs will be addressed by a qualified engineer with over 10 years Stratasys 3D printing experience.

Customer Support

No.1 Stratasys Customer Support Winner – Asia Pacific

Proven Performance – 2013 and 2015 Winners. 90% of our service engineer visits for 3d printer issues are resolved on the 1st visit. Don’t risk your ongoing support with anyone else.

Customer Support

Local Supply of all Consumables and Spare Parts

Fast and efficient turnaround with local supply of spare parts and consumables results in maximum system uptime.

Combined experience of over 40 yrs

Combined experience of over 40 years in professional 3D Printing and 80 years in manufacturing engineering.

Our engineering team and application engineers have unmatched experience in professional 3d printing. No-one has the in-house facilities and expertise to deliver like Objective3D.

widest range of 3d printing

Widest range of 3D Printing Technologies

We Offer:

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Work overflow? Require larger parts? Need to minimise machine downtime during maintenance?

We offer 3D Printing and custom manufacturing services.

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Our Support Service Includes:

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  • Phone & Onsite Support
  • Annual Maintenance Contracts
  • Repairs and Maintenance
  • Comsumables & Spare Parts
  • Installation and Training
  • Bureau Service – 3D Parts Printing
  • Software & Hardware Upgrades
  • Materials Management
  • Preventative Maintenance Upgrades Visits
  • Corporate Advantage Membership

Maintenance Contract Benefits

Benefits of a Maintenance Contract include:
  • Budgeted maintenance and service costs
  • Proactive preventative maintenance
  • Free Annual Service
  • All hardware and software updates included
  • Onsite support for repairs and maintenance
  • Discounted training sessions for operators
  • Priority support in the event of breakdown
  • Free Spare Parts and Labour
  • Obligation to shorter on-site response time
  • Savings on Consumables
  • Phone support for application and technical queries
  • Free professional advice and tips from our team of onsite engineers
  • Complimentary printing of your 3D parts, should you experience an extended breakdown
  • We print 3D parts for you at discounted rates through the Objective3D Corporate Advantage Programme.
Objective3D can offer annual maintenance contracts designed to meet your specific operational needs. If you are currently not enrolled in a maintenance contract and would like to add a contract or consider renewing, simply complete the web form to your right and we will get back to you with the details you require.

Have Questions You Need Answered?

Questions? Start Here.

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Our team of application and industry engineers are here to help. We can answer any questions you about range of materials, printing applications, or features of the printer. If we feel there is a more optimal solution that suits your requirements, we will recommend it.
Contact An Expert

Objective3D is a leading provider of Additive Manufacturing (AM) solutions in Australia and New Zealand. They offer a range technology solution for thermoplastic and photopolymer from Stratasys, ceramics from Lithoz, as well as Artec 3D Scanners and Materialise AM Software. Supported by the Stratasys Direct Manufacturing Global Network, Objective3D also offers manufacturing on-demand services and is ISO 9001 certified.

Contact Us
Head Office: 33-35 Yazaki Way, Carrum Downs, VIC 3201, Australia

AU Phone: +613 9785 2333
NZ Phone: +649 801 0380

Email: [email protected]

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